PlaceChangers — Interactive Community Engagement Tools for Urban Planning

The platform for community-driven planning

Planning, urban design, and development teams use PlaceChangers to engage communities, understand local context, and make clearer decisions. Refined through 120+ projects, it brings engagement, analysis, assessment, and reporting into one connected workflow.

Full access. No credit card required Trusted by design teams across the UK
Screenshot of the Northern Roots consultation app interface

Trusted by leading organisations

Join councils, housing associations, and planning consultancies using PlaceChangers

Hedley Planning
Eden Planning
Bradford Council
Pegasus Group
Harper Perry
Xyst
Worcester City Council
Tibbalds
CBRE
City of London
North Tyneside Council
Karbon Homes

How PlaceChangers Works

Move from early understanding to stronger engagement and clearer decisions in three simple steps. Use PlaceChangers as a connected workflow or bring in the parts you need at the right stage of a project.

1

Understand the Place

Build an early understanding of community needs, local context, services, and baseline conditions around your site, using place analysis and site visits before decisions are locked in.

Typical use: early briefs, site visits, feasibility, and options development
2

Engage Communities

Run online engagement that helps people understand proposals, respond on maps, and give clearer feedback that teams can act on.

Typical duration: flexible to match your consultation and review process
3

Assess Impacts and Report

Turn evidence into structured assessment and produce clearer outputs for teams, stakeholders, and reports.

Outputs: clearer reviews, decisions, and report-ready material
See It In Action

Watch a live demonstration of the platform

Engage communities more clearly and constructively

Help people understand proposals better, collect feedback in context, and reduce the amount of time spent chasing vague or hard-to-use responses.

Get 3x more community interaction

Interactive maps and visual content help more people take part than static documents or paper surveys.

Constructive feedback that's easy to analyse

Capture comments against places, proposals, and themes so teams can understand what matters quickly.

Personalise feedback with direct responses

Respond directly while keeping a clear record for project teams, stakeholders, and reporting.

Jenny Fryer, Associate at Pinnacle Planning
Jenny Fryer
Associate, Pinnacle Planning
"There were a lot more responses than usual and a greater number of responses provided specific comments. It was definitely a more insightful response rate and the consultation process was improved using PlaceChangers."
Sharon Mackey, Lead Designer - Housing at North Tyneside Council
Sharon Mackey
Lead Designer - Housing, North Tyneside Council
"We can sometimes spend days preparing for consultation events which might only give us 2 or 3 useful responses. PlaceChangers saved us time, turning limited responses into targeted conversations online that benefit everyone involved."

Understand places before you commit to decisions

Build a clearer picture of community needs, local context, and emerging constraints early, so strategy, briefs, and design choices are better grounded.

Understand what people want

Use engagement and place analysis together to understand both local priorities and community feedback.

Identify local issues and opportunities

See how a site compares against wider benchmarks to identify gaps, strengths, and planning opportunities.

De-risk projects through fast options generation

Reduce avoidable rework by spotting issues earlier and testing options with better evidence around the place.

Assess impacts and report with more confidence

Bring together consultation evidence, place analysis, site visits, and structured assessment so teams can explain decisions more clearly and keep reporting effort under control.

Give factual evidence to investors

Use clearer evidence and outputs when speaking with investors, councils, design teams, and stakeholders.

Align with funder requirements

Support structured assessment and evidence gathering in ways that make compliance and review requirements easier to address.

Visual consultation reports

Create outputs that are visual, detailed, and easier to carry into statements, reports, and review conversations.

Melissa Flynn, Head of Development at Vistry North East
Melissa Flynn
Head of Development, Vistry North East
"PlaceChangers interactive consultations give us a way to explain complex design to a broad audience, reflected in constructive and positive responses from our audience."
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Full access. No credit card required.

Why Choose PlaceChangers?

Stop struggling with outdated consultation methods. See how PlaceChangers transforms community engagement from a challenge into your competitive advantage.

PlaceChangers vs. Traditional Methods

Aspect PlaceChangers Traditional Methods
Response Rates 50% higher Low engagement
Time to Results Real-time Weeks to process
Data Quality Specific & actionable Vague feedback
Accessibility 24/7 online access Limited time windows
Reporting Auto-generated Manual compilation

Addressing Common Concerns

"Our community isn't tech-savvy"

PlaceChangers is designed for everyone. Our interface is intuitive and works on any device. We provide support materials and can help with community training.

"We don't have time to learn new tools"

Most teams are up and running within 30 minutes. Our onboarding process is streamlined, and we provide dedicated support to get you started quickly.

"What if we don't get enough responses?"

Our clients see an average 50% increase in response rates. The interactive nature and accessibility of our platform drives constructive engagement.

The PlaceChangers Advantage

Proven Results

Refined on user feedback from 120+ projects across the UK with measurable improvements in engagement and project outcomes.

No Risk Trial

Start with a free trial, no credit card required. See the results for yourself before making any commitment.

Dedicated Support

Our team provides ongoing support, training, and best practice guidance to ensure your success.

Start Your Free Trial

Join planning teams already using PlaceChangers

PlaceChangers FAQs

Common questions about PlaceChangers and how it can help your planning projects

What is PlaceChangers?

PlaceChangers is a community consultation platform for community-informed planning. It brings together online engagement, place analysis, health impact assessment, and site visit tools in one connected platform, while still letting teams use each product separately when that suits the project.

How does PlaceChangers work?

PlaceChangers helps teams understand places from both the community and project side. You can run online engagement, review local context and community needs, complete health impact work, and capture site visits in one workflow, with outputs that can also stand alone when you only need one part of the platform.

Ready to Enhance Your Planning Process?

Tap into visual online community consultation, improve knowledge retention, and accelerate your decision-making.